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Title: Tier III Installation Support

Location: Remote

Duration: 6 Month Contract

Job Description:

Hardware and Installation Support.

• Provide remote configuration and troubleshooting escalations for a variety of End-User focused products including proprietary software, networks, access control, audio/video, alarm, and other technologies.

• Participate in regular creation of training and troubleshooting documentation to assist same-tier and lower-tier technicians.

• Assist in executing training of other technicians as needed.

• Provide remote assistance to on-site technicians with the installation of the entire technology suite provided to thousands of different franchise locations nationally and globally

• Troubleshoot installation of routers, switches, cat5e infrastructure, rj45a and keystone jacks, CCTV Cameras, alarm systems, and other

• Assist in the training of international security vendors as requested.

On-Demand Group is an Equal Employment Opportunity (EEO) employer. All wage/salary ranges are dependent on experience, educational requirements, and other job-related criteria.

    • Job type: Contract
    • Location: Remote
    • Date posted:
    • Pay:$40 - $48