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Application Development

Title: Network Administrator

Location: Hybrid

Duration: 6 Month CTH

Job Description:

Join our Network managed services team. The position will be dedicated to a specific customer and will require the individual in the role to be on-premise at the customer location occasionally. Employment for this position will be contingent upon successfully passing the Federal Bureau of Investigation’s CJIS Background Check.

Required Qualifications

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  • Knowledge in one or more of the following areas.
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    • Network technologies in the area of VOIP/Collaboration, Wireless, Switching & Routing, Security, Load Balancing, etc.
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    • Infrastructure applications in the area of Backups, Monitoring, Security, etc.
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    • Vendor support of Cisco, PaloAlto, A10 Networks, Arista, and others
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  • Associate’s Degree (or higher) or 2+ years professional work experience
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  • Availability to consult, assist and/or perform after-hours support and participate in on-call rotations.
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  • 1-3 years of Cisco experience and good Cisco skills
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Preferred Qualifications

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  • Certifications in the technologies being supported are preferred
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  • ITIL V3 foundation certification preferred
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  • Sound judgment and decision making skills
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  • Advanced analytical, statistical, and problem solving skills
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  • Strong commitment to customer satisfaction and quality
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  • Results and execution oriented, self-motivated requiring minimal supervision
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  • Advanced communication skills regarding project teams and management
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  • Proficient with all Microsoft Office applications
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Job Functions:

#             Responsibility    % of Time

(1)          Be an escalation point for issues and requests that cannot be serviced by other groups, working issue to resolution, improving upon process, procedure, and knowledge to reduce future escalations. 65%

(2)          Execute planned maintenance and change activity.           20%

(3)          Develop and enhance technical operating procedures and documentation to improve upon efficiency and effectiveness of operations. 5%

(4)          Identify and own problems and/or opportunities for improvement; working toward developing and deploying temporary and permanent fixes.          5%

(5)          Periodically construct and facilitate training with other groups in support of increasing capabilities, efficiencies, and effectiveness.  5%

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

This serves as notice per Iowa drug testing notification laws; applicants that reside in Iowa are subject to drug testing.


    • Job type: Fixed Term Contract
    • Location: Hybrid
    • Date posted: